• Mon - Sun 08.30AM - 17.30PM
  • Capital Business Centre, 22 Carlton Rd, South Croydon CR2 0BS

Privacy Policy

Thank you for choosing to be part of our community at Drive 4 Days Rentals Ltd, doing business as Drive 4 Days Rentals Ltd (“Drive 4 Days Rentals Ltd”, “we”, “us”, or “our”). We are committed to protecting your personal information and your right to privacy. If you have any questions or concerns about our policy, or our practices with regards to your personal information, please contact us at info@drive4days.com

When you visit our website www.drivedays.com , and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy policy, we seek to explain to you in the clearest way possible what information we collect, how we use it and what rights you have in relation to it. We hope you take some time to read through it carefully, as it is important. If there are any terms in this privacy policy that you do not agree with, please discontinue use of our Sites and our services.

This privacy policy applies to all information collected through our website (such as www.drive4days.com ), and/or any related services, sales, marketing or events (we refer to them collectively in this privacy policy as the “Services“).

Please read this privacy policy carefully as it will help you make informed decisions about sharing your personal information with us.

What information we collect

For all transactions

We collect:

a) Contact information which includes name, address, phone number email address

When renting a vehicle

When renting a vehicle including being an additional driver the following information is taken:

a) Driving licence information, which include date of birth

b) Proof of residence

c) Personal references

d) Passport

Transaction information include:

a) Rental Period

b) Rental and return locations

c) Charges

d) Credit/ Debit card information

e) Payments

f) Billing information

g) Airline and flight number

Claims information

a) Information related to the accident involving our vehicle and any other third-party information such as individuals, witnesses and police reports

Heath information

a) Documents or relevant health information you may have to help us assist us in providing you with adaptive driving devices or any related claims involving injures

Optional information, include emergency contact number and any special requirements you may have

When contacting us for Accident Management Assistance services

In additional to all information listed above, when you contact us for accident management assistance purposes, we will also collect the following:

· Information which relates to the incident which include third party details such as involved individuals witnesses and any police reports

· Insurance details

· Information about the incident to help determine who’s at fault

· Vehicle details

Our vehicles

Our vehicles may be equipped with vehicle trackers and telematics devices and other communications systems that may be connected. We may collect information from these telematics devices and other technologies’ and services and share it as described in our Privacy Policy

The use of the telematics devices and vehicles trackers are subject to our terms and conditions and in some cases the vehicles manufacture and insurance providers terms and conditions

We collect and use the following data:

a) Odometer information: Information is used to help facilitate any extra charges for mileage where applicable and help us mange our fleet

b) Fuel information: We use this information to help facilitate recording for fuel charges

c) Location information: We collect and use vehicle information to enable our roadside assistance to provide you with the roadside assistance you require. Enable our emergency service providers to be dispatch to the vehicle in an emergency situation. Assist us in recovering a vehicle we believe is lost, stolen or abandoned

Vehicle manufacturer apps and Infotainment System

When you pair your mobile devices to our vehicles personal information and other data may be transferred from the mobile device and stored onto the vehicle system. We cannot guarantee the privacy or confidentiality of such information and the renter should ensure all personal information and other date from the systems before the vehicle is returned to avoid other renters of vehicle accessing their information

Children Privacy

Our website doesn’t collect personal information of children under the age of 18. Nevertheless, if you believe that your child has given us their personal information you should let us know to delete their information.

How we use information about you

We may process or share data based on the following legal basis:

· Consent: We may process your data if you have given us specific consent to use your personal information in a specific purpose.

· Legitimate Interests: We may process your data when it is reasonably necessary to achieve our legitimate business interests.

· Performance of a Contract: Where we have entered into a contract with you, we may process your personal information to fulfill the terms of our contract.

· Legal Obligations: We may disclose your information where we are legally required to do so in order to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal process, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).

· Vital Interests: We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.

More specifically, we may need to process your data or share your personal information in the following situations:

· Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

· Third-Party Advertisers. We may use third-party advertising companies to serve ads when you visit the Services. These companies may use information about your visits to our Website(s) and other websites that are contained in web cookies and other tracking technologies in order to provide advertisements about goods and services of interest to you.

· Affiliates. We may share your information with our affiliates, in which case we will require those affiliates to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners or other companies that we control or that are under common control with us.

· Business Partners. We may share your information with our business partners to offer you certain products, services or promotions.

e keep your information for as long as necessary to fulfill the purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy, unless a longer retention period is required or permitted by law (such as tax, accounting or other legal requirements). No purpose in this policy will require us keeping your personal information for longer than 1 year.

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.

HOW DO WE KEEP YOUR INFORMATION SAFE?

In Short: We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the services within a secure environment.

DO WE MAKE UPDATES TO THIS POLICY?

In Short: Yes, we will update this policy as necessary to stay compliant with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy policy frequently to be informed of how we are protecting your information.

HOW CAN YOU CONTACT US ABOUT THIS POLICY?

If you have questions or comments about this policy, you may email us at info@drive4days.com or by post to: Carlton Road, Capital Business Centre, South Croydon, England, CR2 0BS

We reserve the right to amend the terms and conditions herein from time to time (including any administrative fees that we are entitled to charge as set out in these Conditions) upon giving you not less than thirty days prior written

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